Question 1

Is your store closed/open?

Accepted Answer

Our store is now open to the public.
 Please stop and shop at our store , find the most interesting and best Brazilian products in America Belissima .
We are also offering best no-contact services if you buy from here www.belissimacometics.com (http://www.belissimacometics.com/)with multiple choices.

Question 2

What is the estimated time for shipping orders?

Accepted Answer

Given high volume, please allow 1-3 business days for orders to ship. We are working to get orders out as quickly as possible.

Question 3

How long does it take to receive an online order?

Accepted Answer

Given increased volume, please allow 3-7 business days Nationwide and 7-30 days Worldwide for deliveries once your order has shipped.

Question 4

There are missing items in my shipment.

Accepted Answer

We work on a clear way for this to never happen to our customers, before we ship our products we will send to the customer a picture of all the products they have odered in the moment of packing and a shipment confirmation tracking number .

Question 5

I need to track my order.

Accepted Answer

You will receive a shipment confirmation email with the tracking number(s) for your order once it has shipped. Orders may be fulfilled in multiple shipments so you may receive several emails. If you need assistance with your order, please provide the order number and email address used to make the purchase in the Contact Us Form and a Customer Care representative will assist you as soon as possible. Due to high volume, response times may be delayed.

Question 6

How do I know if my order went through?

Accepted Answer

You should receive an order confirmation email verifying your order was placed. Please check your spam folder if you do not receive an email from us.

Question 7

Why am I seeing a pending authorization and/or multiple charges on my credit card?

Accepted Answer

Your credit card will show a pending authorization for the full amount of your total order. An actual charge will not be processed until your order has shipped.
The Only way for you to see multiple changes is only if you place multiple orders , but we will never exceed your order total.

Question 8

Will I receive a shipping notification?

Accepted Answer

Yes, a shipping confirmation email will be sent for each shipment in the end of your purchase. If some items cannot be fulfilled, we will send you a final email detailing any items that maybe short shipped or cancelled.

Question 9

I Forgot my password. How can I have access to my account?

Accepted Answer

If You Forgot your password, you should be able to reset your password and change it by the email confirmation that we can send to your email to confirm your identity.

FAQ